Chessmaster 10th Edition question

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Date: 23 Oct 2006 09:18:09
From: John Sloan
Subject: Chessmaster 10th Edition question

Whenever I try and open Chessmaster 10th Ed. on my computer I get this
message window: "Can't initialize 3D engine". When I click the "OK" button
in the window the program aborts and that's as far as I get. I tried
uninstalling and then re-installing the program, but the same thing happened
when I later tried to open it again. I also ran the "repair" option under
the uninstall options menu, but the problem was not fixed.

What does the "Can't initialize 3D engine" message refer to, or what does it
mean, and how can I correct this problem?

Thanks,

JS

Date: 23 Oct 2006 08:31:12
From:
Subject: Re: Chessmaster 10th Edition question

John Sloan wrote:
> Whenever I try and open Chessmaster 10th Ed. on my computer I get this
> message window: "Can't initialize 3D engine". When I click the "OK" button
> in the window the program aborts and that's as far as I get. I tried
> uninstalling and then re-installing the program, but the same thing happened
> when I later tried to open it again. I also ran the "repair" option under
> the uninstall options menu, but the problem was not fixed.
>
> What does the "Can't initialize 3D engine" message refer to, or what does it
> mean, and how can I correct this problem?
>
> Thanks,
>
> JS

It sounds like a video card problem. What video card do you have in
your computer? Also, what version of DirectX do you have installed on
your computer? If you don't know how to answer these questions, then
please feel free to e-mail me directly at [email protected] and we can
take this offline.

jm

Date: 24 Oct 2006 04:34:03
From: John Sloan
Subject: Re: Chessmaster 10th Edition question

<[email protected] > wrote in message
news:[email protected]...
>
> John Sloan wrote:
>> Whenever I try and open Chessmaster 10th Ed. on my computer I get this
>> message window: "Can't initialize 3D engine". When I click the "OK"
>> button
>> in the window the program aborts and that's as far as I get. I tried
>> uninstalling and then re-installing the program, but the same thing
>> happened
>> when I later tried to open it again. I also ran the "repair" option
>> under
>> the uninstall options menu, but the problem was not fixed.
>>
>> What does the "Can't initialize 3D engine" message refer to, or what does
>> it
>> mean, and how can I correct this problem?
>>
>> Thanks,
>>
>> JS
>
> It sounds like a video card problem. What video card do you have in
> your computer? Also, what version of DirectX do you have installed on
> your computer? If you don't know how to answer these questions, then
> please feel free to e-mail me directly at [email protected] and we can
> take this offline.

Thanks. I'll check and let you know.

JS